Bar Server

Bar Server

Job Summary

The Gig

We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who’s willing to deliver a mean punch--rum punch, that is!

What's expected and what you'll be up to

  • Provide an epic experience for our guests at all times
  • Maintains a complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet
  • Maintains a complete knowledge of designated glassware and garnishes for each drink
  • Maintains a complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet
  • Competently and with style open and serve wine/champagne bottles
  • Interact with Sailors and provide beverage information, promoting drinks and/or upselling premium brands. They will also suggest alternative cocktails that aren’t visible on the menu
  • Ensure that all bar products, equipment and cleaning materials are used in a cost effective manner
  • Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
  • Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary
  • Carries out clear down routines after service and ensures the appearance and condition of all items including glasses and bottles meets Virgin Voyages standards
  • Notifies Bar Supervisor of any complaints raised and seeks to resolve
  • Is familiar with all cruise services/features and activations to respond to Sailor inquiries accurately
  • Ensures compliance with the Company alcohol policy and notifies Bar Supervisor when Sailors/Crew are in danger of breaching