What's expected and what you'll be up to

• Provide an epic experience for our guests at all times
• Extensive knowledge and experience of various bakery techniques, skills and experience from Europe, France, Italy etc.
• Responsible for the production, preparation and baking for different bread rolls, Danish, breads, croissants ensuring that standards are of the highest quality
• Ensures that menus, recipes, guidelines and methods provided are followed accordingly
• Responsible for all raw bakery products onboard in terms of portion control, ordering and stock rotation
• Responsible for delivering training to other bakery team in terms of the various types of grains and flours and baking techniques
• Ensures that any Sailor requests for special food requests, diets or allergies are adhered to, such as gluten free bread products
• Conducts spot checks and inspections on bakery team ensuring all rules and regulations are being followed
• Prepares the daily electronic requisitions according to Sailor count/forecast figures
• Meets with Executive Pastry Chef on a daily basis to review production schedules and internal requisitions placed by the various outlets
• Reports any machinery/technical faults to Executive Pastry Chef and monitors repair schedule
• Monitors Work and Rest hours of bakery team members ensuring ILO guidelines are adhered to
• Prepares and implements work rotas for bakery team
• Monitors performance of bakery team ensuring that they are working to company, HACCP and USPH guidelines
• Inspects cleanliness and condition of assigned station and service areas and rectify any deficiencies
• Responsible for the control of food costs within their area
• Carries out and monitors clear down routines after service and ensures the appearance and condition of all items meet Virgin Voyages standards
• Notifies Executive Pastry Chef of any Sailor complaints raised and seeks to resolve
• Is familiar with all cruise services/features and activations to respond to Sailor inquiries accurately
• Prepares appraisals for individuals under their remit in accordance with Virgin Voyages policies