Cabin Host/Hostess

Cabin Host/Hostess

Job Summary

The Gig

The Cabin Host assists in ensuring that Sailors have a memorable vacation onboard by providing outstanding in-cabin service and ensuring all cabins are kept to a quality standard.

What's expected and what you'll be up to

The Cabin Host assists in ensuring that Sailors have a memorable vacation onboard by providing

outstanding in-cabin service and ensuring all cabins are kept to a quality standard.

Essential Responsibilities:

 Maintains the cleanliness and sanitation of all cabins assigned to their area including passageways.

 Ensures all cabins assigned to their area are prepared in accordance with company setup each day

and prior to embarkation of Sailors on Turnaround.

 Handles all Sailors personal laundry requests, taking it to and from the laundry and advises on

necessary costs.

 Replenishes cabin such as Mini-Bar, drinking glasses, stationary, complimentary items, bathroom

supplies etc.

 Responsible for ensuring sailors complaints and requests are acted on in a prompt and efficient

manner and notifies Assistant Executive Housekeeper when necessary.

 Responsible for the handling and delivery of sailor luggage to cabins.

 Meets Sailors on embarkation day in assigned meeting area and assists them in locating and

entering cabin.

 Strips and re-covers beds in cabin and handles all linen requirements for both fresh and used.

 Provides room service to Sailors and all related services.

 Reports damaged, defective or missing items to Assistant Executive Housekeeper.

 Daily interaction with sailors and provides outstanding customer service and delivery.

 Responsible for the safe handling of equipment in the housekeeping department such as vacuum

cleaner, housekeeping cart etc.

 Must be knowledgeable and comply with Public Health rules and regulations as per company

policy.