What's expected and what you'll be up to

Essential Responsibilities:

Works in conjunction with the Executive Housekeeper and notifies him / her of all activities and any problems (if any) regarding the Laundry Operation.

• He/she organises and controls the laundry department and maintains all relevant records.
• Ensures proper procedures are followed to avoid any kind of damage to ship or company property.
• Regularly analyze procedures in order to propose ways for improvement and institute safety measures.
• Maintain highest standards of cleanliness following set policies, standards and procedures.
• Follow up with engineering department on preventive maintenance and repair orders
• Organize production schedules to meet the requirements of various department and conduct regular water analysis.
• Check on production methods and procedures, issue necessary orders to correct shortcomings, maintain accurate inventory and monitor and control stock as required.
• Conduct training for the laundry crew and provide regularly feedback about their performance
• Ensure that laundry crew are knowledgeable about ship hotel’s services and facilities
• Prepare duty schedule, counsel and evaluate staff. Investigate complaints and take corrective action.
• Ensure that Laundry / linen is delivered to the correct departments.
• Ensure personal appearance, personal hygiene and uniform appearance is always in accordance with company policy.
• Ensure PPE (Personal protective equipment) is used and proper procedures and instructions are followed at all times.
• Follows and ensures correct storage via COSWOPP when handling and/or using cleaning chemicals.
• Keeps all equipment well maintained and reports any defects to the Assistant Executive Housekeeper.
• Monitors Work and Rest hours of the laundry team and implements work schedules in line with these.

Additional Responsibilities:

• Partake in inspections, trainings and meetings as required by Head of Department.
• Completes Appraisals for direct reports.
• Ensures that the set standards are kept and staff members work according to their respective job descriptions.