Pool Service Supervisor

Pool Service Supervisor

Job Summary

The Gig

We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who believes that maxing and relaxing by the pool is a noble pursuit. This special someone hates tan lines and never wants the pool party to end. If you know how to keep Sailors smiling even while they’re snoring in a hammock, keep reading.

What's expected and what you'll be up to

  • Responsible for overseeing the opening, maintenance and closing of pool decks
  • Check weather and hourly rain percentage and projected wind speeds to plan accordingly
  • Ensures Pool nets are attached and detached as necessary
  • Notifies Asst. Beverage Manager of any defects to lighting, heating or ventilation equipment in their area
  • Delivers exceptional customer service and reports any sailor complaints to Asst. Beverage Manager
  • Maintains supply of clean towels in pool areas
  • Check Cabana Reservations to ensure all reservations are communicated to cabana team along with pool attendants in the area
  • Check linen inventory and ensure that there is a sufficient number of towels and covers for the day
  • Ensures all Deck furniture is maintained to a high standard and informs Technical department of any repairs required
  • Carries out sanitation of shower heads and shower cubicles
  • Monitors and assists in the setup of Pool areas and ensures that the area is kept up to company standards at all times
  • Schedules and leads Pool Service Attendant team with poolside amenity program
  • Assists in coordinating and supervising Sailor events held around the Pool area
  • Is familiar with all cruise services/features and activations to respond to Sailor inquiries accurately
  • Mentors, coaches and trains Pool Service Attendants in order to develop and enhance their skill set