What's expected and what you'll be up to

• Maintain positive Sailor relations at all times
• Maintain complete knowledge of all items, cooking methods and beverage selections available in the assigned outlet
• Maintain complete knowledge of proper table set ups, room capacity, hours of operation and menus of assigned outlet
• Regularly visits tables of their respective restaurant and/or outlet to engage and receive feedback regarding food and service to ensure sailors are satisfied
• Ensures all tables assigned to them are consistently clean, organized and tidy
• Ensures that all restaurant products, equipment and cleaning materials are used in a cost-effective manner
• Informs their appropriate supervisor or manager regarding all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve
• Prepares mise-en-place to ensure their respective area is ready for service
• Offers and refills water, bread, butter, beverage and any other item required
• Follows health rules and regulations according to USPH guidelines
• Partakes in cleaning routines after service and ensures the appearance and condition of all items, including silverware and tableware, meets Virgin Voyages standards
• Is familiar with all cruise services/features and activations to respond to Sailor inquiries
• Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching