Quick Service Attendant

Quick Service Attendant

Job Summary

The Gig

We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who is quick, quirky, and of course, qualified!

What's expected and what you'll be up to

  • Maintain positive Sailor relations at all times
  • Maintain complete knowledge of all items, cooking methods and beverage selections available in the assigned outlet
  • Maintain complete knowledge of proper table set ups, room capacity, hours of operation and menus of assigned outlet
  • Regularly visits tables of their respective restaurant and/or outlet to engage and receive feedback regarding food and service to ensure sailors are satisfied
  • Ensures all tables assigned to them are consistently clean, organized and tidy
  • Ensures that all restaurant products, equipment and cleaning materials are used in a cost-effective manner
  • Informs their appropriate supervisor or manager regarding all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve
  • Prepares mise-en-place to ensure their respective area is ready for service
  • Offers and refills water, bread, butter, beverage and any other item required
  • Follows health rules and regulations according to USPH guidelines
  • Partakes in cleaning routines after service and ensures the appearance and condition of all items, including silverware and tableware, meets Virgin Voyages standards
  • Is familiar with all cruise services/features and activations to respond to Sailor inquiries
  • Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching